BuzzCast Contact
we read every email
Need help with an account, a coin purchase, a report or your data? Email [email protected] and someone on our team will answer. Below is what to include so we can fix it in one go, and how to tell a genuine message from us apart from a fake.
ChillLanaVenezuelaWhere do I write?
[email protected] for everything. Quick fixes for common problems are in the help center.
01one inbox
BuzzCast keeps support simple: one email address, [email protected], read by people on our team. Use it for account trouble, a purchase that did not arrive, a report you want to follow up, a privacy request or deleting your account.
Many everyday problems, like a black camera or a live room that will not load, have quick fixes you can try in a minute. The help center collects them, so it is worth a glance before writing.
02what to include
The fastest answers come from emails that give us enough to act on right away.
Or write from the email linked to your account, so we can find it.
For example iPhone with Safari, or a Windows PC with Chrome.
A sentence or two, plus the time it happened if you remember it.
Especially for payments, error messages or anything you are reporting.
03what we can help with
Everything goes to the same inbox, but knowing what to expect helps.
| Request | What we do | Read first |
|---|---|---|
| Coins or VIP missing | Check the payment and add what is owed | Is BuzzCast free |
| Reporting a person | Review the account and the evidence | Is BuzzCast safe |
| Copy or deletion of data | Export or erase your account data | Privacy policy |
| Appealing a ban | A second moderator reviews the decision | Community guidelines |
04spot the fakes
Real BuzzCast support only writes from an address ending in @buzzcast.cam, and only after you have contacted us or about a report you filed. Nobody on the team will request passwords, sign-in codes, gift cards, crypto or wire transfers, and we never message you in a live room pretending to be staff.
We also cannot help with accounts on other apps that use a similar name; anything set up on buzzcast.cam is handled here, and only here. Who we are is explained on the about page.
Got a message claiming to be BuzzCast staff that asks for your password? It is fake. Report it and do not reply.
people ask
Email [email protected]. A person on our team reads every message.
Most messages get an answer within a day or two. Reports involving safety are prioritised.
No. Email lets us look up your account and attach screenshots, so it is the quickest way to get a real fix.
Email [email protected] from the account or with your display name and ask for deletion. Your data is removed afterwards.
Your display name, the time of purchase, the amount and a screenshot of the receipt. We will check it and add what is owed.
Only accounts on buzzcast.cam. We cannot access or change accounts that were created anywhere else.
live tonight
A live room is open. Pull up a seat.
Watch a host for a minute, or skip the crowd and start a private 1v1 video call. Guest access, free to start, adults 18+ only.
GUEST ACCESS · FREE TO START · 18+ ONLY